NIMVIX SDN. BHD. (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our products and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Company Name (for B2B customers)
- Any other information you provide when contacting us, subscribing to our newsletter, or making a purchase.
b. Technical Information
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on our website
- Referring website addresses
c. Transactional Information
- Order details, purchase history, and communication records related to customer service or inquiries.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders and transactions
- Respond to inquiries and provide customer support
- Improve our website functionality and user experience
- Send marketing communications and promotional offers (with your consent)
- Comply with legal obligations and regulatory requirements
- Detect and prevent fraudulent or unauthorized activities
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Service Providers: Trusted third-party vendors that help us operate our business (e.g., courier partners, payment gateways, IT support).
- Legal Authorities: When required to comply with legal obligations, such as responding to court orders or regulatory inquiries.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that process.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and personalize content.
You can choose to disable cookies through your browser settings, but some parts of the site may not function properly.
5. Data Security
We implement reasonable and appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure socket layer (SSL) encryption
- Access control and authentication
- Regular monitoring and system updates
6. Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your data
- Withdraw consent to data processing
- Request deletion of your information
- Opt out of marketing communications at any time
To exercise these rights, contact us at nimvix@outlook.com.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website features. All updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
NIMVIX SDN. BHD.
Registration No: 202501019328 (1620741-V)
Email: nimvix@outlook.com
Phone: +6017 764 4820
Address: 1-23-5 Menara Bangkok Bank, Berjaya Central Park, Jalan Ampang, 50450 Kuala Lumpur, W.P. Kuala Lumpur